Having difficulty in printing a document from Mac can occur due to various reasons. One of the most common reasons that why Brother Printer stopped printing is due to the connection between the computer and Brother machine is lost. It can occur as the result of wrong settings or configuration on the printer driver. In this article, various troubleshooting steps help in fixing this issue.
Brother Printer offline Mac issues are common problems. These types of issues can trouble in printing. While operating to get your brother printer offline to online to Mac start with the given troubleshooting steps and also you can notice if your printer comes online again or not. If you see that the brother printer says offline problems again, then try to reset the printing machine and upload the printer once again.
Why has your Brother Printer Stopped Printing on Mac?
When you try to print from your Brother printer then it might happen that you will get an error message suddenly. This offline error can make you feel annoyed to print any document. It is a very intricate technical error. While you get Brother Printer Mac offline error then it’s better to look for its solutions.
One of the most common reasons that why your Brother Printer is not connecting to Mac is due to the loss of connection between Printer and Mac. There are commonly two reasons for it:
1: The first reason is the wrong settings and configuration of Printer drivers.
2: And the second reason is faulty or outdated printer drivers.
Some steps to fix Brother Printer Stopped Printing on Mac:
1: First, you need to ensure that your printer is getting a power supply and it is turned on.
2: Now, check for enough papers in the loading tray.
3: Check and clear any paper jams.
4: Make sure that your printer is not combining with any other error.
5: You should need to remember that your brother’s printer should be well-connected to the Wi-Fi network.
6: Check the USB are well-connected in USB ports and your system is recognizing your printer.
7: Delete all the printing jobs in the queue.
8: Make sure that your Brother printer contains the latest firmware version.
If you still find the error of Brother Printer offline on Mac, then you can proceed with these few advanced troubleshooting steps to fix the issue.
Advanced Steps to Fix Brother Printer Offline on Mac:
Unfortunately, if the initial troubleshooting steps didn’t resolve your Brother Printer offline issue. Then you can check out some basic suggestions that help in fixing the printer issue.
1: First, you need to set Brother Printer as Default.
2: Now, verify the printer status.
3: Un-install and then Re-install Brother printer.
4: Finally, you need to reset the Mac Printing system.
Quick Fixes for your Brother Printer Stopped Printing from Mac
Now, let us learn in detail about what these reasons are and how we can fix the problem Brother Printer offline status error.
Here are some technical steps to fix Brother Printer offline issues on Mac Computers:
Solution 1- Verify the Connection:
Pausing brother printer and then forgetting about it might happen sometime. Well, there can also be some other reasons that make your brother printer go offline on Mac. Like for example your printer went to sleep or can go out of paper while executing any printing job.
In such circumstances, the brother printer will surely show offline. Therefore, you need to check the printer status and resume the pause printer. Perform the following steps to do this job:
1: First, you need to select the Brother Printer’s icon.
2: Now, click on Open Print Queue option.
3: Check Printer status in the top menu bar.
4: Click on the Resume or resume printer icon.
This will help in getting your brother printer back
online on MAC. Now, you can resume with your pending printing jobs. However, if still, your brother printer is offline, then move on to try some other method for fixing this problem.
You can also follow the below-given steps to verify the connection:
1: First, you need to print the Network Configuration or user settings on the Brother Printer machine.
2: Now, obtain an IP address.
3: On the Mac, you need to open HDD>Application>Utilities>Network utility.
4: Next, click the ping button at the top of the window and enter the Brother Machine IP address.
5: Select Send only _Pings and change its value by 4.
6: Now, again click the ping button located to the right side. If you see that brother printer responds, then continue troubleshooting. But if the brother printer doesn’t respond then you will need to set up your machine on the network properly.
Solution 2- Verify Your Brother Printer is Power On:
For resolving the error of Brother Printer Stopped Printing from Mac you need to verify that your Brother Printer is on:
1: If you found that your LCD screen is blank, then it shows that your Brother Printer machine is not powered on or it can be in sleep mode.
2: Press a button on the printer machine to see if it wakes the sleep mode or not. However, if it doesn’t then you need to verify that is it plugged into a working socket or not. Also, you need to watch that all its power switches are turned into the ON position.
3: Then, again check the LCD screen for any error message. An example of it would be Paper jam or Ink Toner empty.
4: If the LCD screen shows you an error, then you need to troubleshoot to clear the problem.
Solution 3- Verify No Error Message on your Printer Screen:
If the machine screen keeps on displaying printing errors then try the below-given steps:
1: First make sure that your Brother Printer machine screen displays no errors.
2: The printing errors like Paper jam, or ink toner empty may not allow printing. Thus, you need to clear them first and then try to print.
Solution 4- Check Printer Driver is Installed:
Here has been listed few steps that helps you to check whether the Printer driver is installed or not:
1: From the Apple menu bar try to select System Preferences.
2: Under Hardware you need to click the Print and Fax icon.
3: Now, verify that the Brother Printer is on the list or not.
4: If you see that the Brother printer is listed then you need to continue.
5: And, if the printer is not listed, then it might happen that the driver may not be installed properly.
Solution 5- Set Your Brother Printer as Default:
It is especially important if you use the print icon to print from within the applications. For setting your Brother Printer as default try these given steps:
1: While in the print and fax option, you need to click the Default Printer Dropdown.
2: Now, select the appropriate Brother Printer driver.
3: Here the checkmark will appear on the printer machine icon and when you select the next print, and then the print driver will automatically get selected.
Solution 6- Verify that Printer Status is ready:
Do the following steps to verify that the Printer status is ready or not:
1: First and foremost, you need to check the status of your Brother machine.
2: Check the connection between your Brother machine and the computer.
3: Check the printer driver settings.
4: Now, try printing from another application.
5: Next, restart your Brother Machine and the computer.
6: Re-install the printer driver.
7: You need to make sure that the device manager recognizes your Brother machine.
Solution 7: Make sure Printer Queue is Empty:
For verifying that the printer status is ready check the following steps:
1: While viewing the printer list, you first need to verify that the Brother Printer Driver idle is not paused.
2: If the printer is paused, then double-click the printer driver and then click Resume Printer at the top of the printer queue window.
3: In the file menu, click Printer=>Resume Printer.
4: Verify that there are no jobs in the Printer queue.
And, if any documents are waiting in the queue then you can delete all print jobs by selecting the job and clicking Delete in the top left of the print queue window.
5: Or, in the File menu click Jobs=>Delete job and this should clear the queue.
Solution 8- Try a Test Print:
To try a test print, perform the following steps:
1: In Mac OS you can print a test page from the file menu when the print queue window is displayed.
2: Now, click Printer=>and print the Test page.
3: In the previous Mac OS you need to open TextEdit and create a new document and then attempt to print.
4: If you see that the test page or new document prints, then the issue is resolved.
5: If you see that the test page or New document doesn’t print then move towards the next step.
Solution 9- Delete Your Brother Printer:
Here has been listed some steps that show how to delete your Brother Printer:
1: If you are a Mac operator then first you need to select System preferences.
2: Under Hardware, you need to click the print and fax icon.
3: Now, highlight the printer that you want to delete from the list.
4: Next, you need to click the minus button i.e located below the printer section on the left side.
5: Click OK to confirm that you want to delete the printer.
Solution 10- Add Printer using BONJOUR:
While adding Printer by using Bonjour you perform the below-given steps that help in resolving this issue:
1: When in the Print and Fax Window, you need to click the + button i.e located below the printers section on the left side.
2: Now, click the default icon at the top of the window.
3: Next, you need to select your Brother Printer machine from the printer name list.
4: In the print using a list, you need to select XXXXXXXCUPS; where XXXXXXX represents the Brother Machine model name.
5: Click ADD, here the Brother printer driver will be available in the Print and Fax list.
6: Now, you need to try to attempt print again and determine if the issue gets resolved or not. Still, if you are unable to print then you can attempt to print from another network-connected computer.
7: The Wired users can try another network cable and can also verify the machine is joined to the network or not.
All these steps help you in resolving this issue and if not then you can contact your computer manufacturer or network administrator for assistance with these troubleshooting steps.
Frequently Asked Questions (FAQ’s):
Q1: How to fix Brother Printer Driver?
Ans: For fixing Brother Printer Driver, here has been listed some basic steps for it:
1: First, check the status of your Brother machine.
2: Now, check for the connection between your Brother Printer and the computer.
3: Next, you need to check the printer driver settings.
4: Try to print from another application.
5: Now, restart your Brother Printer and the computer.
6: Re-install the printer driver.
Q2: What to do if the printer won’t respond?
Ans: Here has been listed some points that help in the printer to respond:
1: First, you need to make your printer a default option.
2: Now, click on the start button and then go to Settings>Devices>Printers and scanners.
3: Now, clear the Print queue.
4: Next, restart your print spooler service.
5: Now, re-add your printer to your PC.
6: Restart your Windows PC.
Q3: How to connect Brother Wireless Printer?
Ans: For connecting the Brother wireless printer look at the following-given steps:
1: First, you need to tap the settings icon.
2: Now, tap Wi-Fi.
3: If your Wi-Fi is turn off then turn it on.
4: Now, find your network name and then tap on it.
5: Next, enter the network key and then tap join.
Q4: How to fix the HP printer on MAC?
Ans: For fixing the HP printer on MAC look at the following steps:
1: First, restart your computer and ensure your network connection is on when it gets restarted.
2: Now, check for HP software updates via a Software Update in System Preferences.
3: Next, remove the HP printer from system preferences>Printers & Scanners then try to add it again.
Q5: How to deselect printer offline?
Ans: To deselect printer offline learn the following given steps:
1: Select Control panel.
2: Now, click devices and printers.
3: Find and right-click the affected printer.
4: Click Printer and use printer offline is enabled.
5: Select disable if it is enabled.
6: Close all open windows.
Final words: Brother Printer is a cost-effective printer and these are facilitating for printing to work. Mac devices are compatible with brother printers but it comes along with issues too. As such there are multiple ways to resolve the issue of Mac not connecting effectively to the printer.
Sometimes faulty hardware, outdated software, paper jams are the key reasons that why your Brother printer stopped printing to Mac and often shows offline. By following all the above steps you can get rid of this problem and resolve the issue effectively. If you still having an offline issue then you can connect with us or contact our team via chat. We surely help you to solve this problem.