Many times, Yahoo Mail problems logging in issue can arise even after you are typing in the correct email id and password. The problem can also occur when you are trying to use a new or unknown device or trying to access the email from a location where you’ve never accessed your Yahoo email.
Yahoo is among the most popular email service providers on the web. However, it can also face encounter major and minor issues from time to time, and one of them is problems logging in to your Yahoo email account.
The latest designing changes in Yahoo mail such as personalized themes with different layouts, light & dark mode, and introduction of Yahoo Mail Pro an ad-free version of Yahoo mail has made it more user-friendly to use. But, recent changes haven’t gone well with Yahoo mail users, and it has confused them with the overall interface.
Nonetheless, coming back to the original in this tutorial we are going to show you what is the common troubleshooting step to fix Yahoo mail problems logging in? Before let us try some necessary troubleshooting steps in order to correct the problem.
Try these Fixes to resolve Yahoo Mail Problems Logging in
- Re-confirm the email address and password
- Check saved password on the browser
- Try using a different browser
- Delete Cookies and Caches from the browser
- Reset the browser
- Check if your keyboard is working properly
- Try logging in primary login page or the Yahoo Mail sign-in page.
Try all the above solutions before you move ahead with the further troubleshooting methods. It is best to wait for at least a couple of minutes sometime before you try to sign in when you are having logging issue.
Solution 1: Check Yahoo Mail Current Status
Yahoo has several downtimes issue. Yahoo mail downtime is the period when the email is not functional or fails to perform any action. The downtime issue can occur due to several reasons such as server issue, software glitch, network issues, and many more. The Yahoo mail downtime outrage can last up to many hours and can mess up your email. You can check below to determine whether the problem is from your end or it is a global outrage.
- Yahoo.com – is it down right now?
- Outrage Report -Yahoo
- Yahoo Mail down? Current status and problems
- Twitter hashtag #yahoodown
- #yahoo on Twitter
Solution 2: Use the Sign-in Helper
In case you are unable to login to your Yahoo account or have forgotten the password of your email account then use the Yahoo email Sign-in helper to locate your Yahoo id or password and re-access the email account.
Step 1: Click Difficulty Sign-in or Go to this link Sign-in Helper.
Step 2: Enter your email address or phone number and click on Continue.
Step 3: Choose one of the two options and make sure you’ve got access to any of those options.
Step 4: A code will be forwarded to your recovery email or phone number.
Step 5: Insert the code to reset the password.
Step 6: Enter your new password, confirm the new password, and click on Continue.
Step 7: You’ll get redirected to your Yahoo mail account.
This is how you can reset the password on your Yahoo email and fix all the issues related to it. Sign out and try signing in with the new password to verify the Yahoo Mail problems logging in issue have fixed.
Solution 3: Recover Using the Secret Questions
In this method, you need to recover your Yahoo mail account using the secret questions. If you do not have access to the phone number or the alternate email address associated with your Yahoo account, then you can use secret questions which you set while creating the account.
Step 1: Open Sign-in Helper.
Step 2: Enter the Yahoo email address or phone number associated with the account.
Step 3: Click on Continue.
Step 4: Choose any of the two options.
Step 5: Click on I don’t have access to email or phone (The option you choose will be displayed)
Step 6: Next, either you’ll get a screen with message recover account using the security questions or “Uh-oh… We can’t sign you in at the moment. Please try again in a while”. (Follow Solution 4)
Step 7: You’ll be asked to answer two security questions to recover the account.
Step 8: Answer correctly and reset the password.
Verify to update your phone number and recovery email address once you’ve logged in with the new password. If you are still not able to solve the problem, then follow the next solution.
Solution 4: Connect with Yahoo Help Center – Yahoo Support
Even after trying all the above process you are still stuck and not able to access your Yahoo mail then it is better to contact the official Yahoo Help Center. Follow the steps below to fix Yahoo Mail problems logging in issue.
Step 1: Go to Yahoo Help Center – Yahoo Support Page.
Step 2: Select Account from the three options.
Step 3: Enter your account email address and click on I’m not a robot.
Step 4: Click on Get Started.
Step 5: Click Contact a Yahoo Specialist under Choose Support Option.
Step 6: Choose Password and Sign-in option under Choose Topic.
Step 7: Select Chat with a Yahoo Specialist.
Chat with the Yahoo support representative and tell him/her the Yahoo mail logging in problems. They’ll help or recommend you with a suggested solution which you can use to fix the issues.
Final Words on How to Fix Yahoo Mail Problems Logging In
There can be other reasons too, which can cause the “signing in” problem. Some of the issues are: –
- Yahoo detected sign-in request on a new device or a location
- IP Address different or continuously changing such as Dynamic IP
- Unsuccessful login attempts from several geographic locations
- Your account is hacked
- You’ve shared your password with someone else
- Yahoo Account logged in on multiple devices
Tips on How to Keep your Yahoo account Safe
- Never share your Yahoo account password.
- Update your phone number in case you’ve changed the old phone number.
- Keep other security options (Alternate email and security questions) up to date.
- Use Browser Extensions to save the ids and password.
- Write down the email and password and keep it safe.
- Never click on suspicious emails like the lottery, adult, gambling, etc. emails.
- Delete Yahoo email id & password from the devices you no longer use.
That’s it, this is how you can prevent Yahoo mail problems logging issue, and if you keep your account updated then in the future, you’ll be able to recover the Yahoo account later using any of the options. Kindly share the word to any frequent Yahoo users and help them resolve the problems with their Yahoo account.