McAfee Error Codes 0, 12152, -6123, and How to fix them

 

How to Fix McAfee Error Codes?

Antivirus is security software which protects your computer or laptop from viruses, Trojans, phishing, hacking, spyware, and malware. The goal of having an Antivirus program on your computer is to enable real-time protection against viruses and hackers which can damage your system and steal important details like email passwords, bank account details, pictures, videos, documents, and many more things.

Reliable Antivirus software like McAfee can protect you when you are surfing the internet; hackers can steal data from the computer when you somehow land into unsecured websites like an adult, gambling, casino, etc. with the help of Antivirus inbuilt Firewall hackers won’t be able to steal anything. An Antivirus will automatically scan your computer for any harmful files and remove it; also, the security program will continuously notify you with any new risks.

McAfee is one of the most highly-recommended Antivirus Software which has gained quite a lot of popularity for providing real-time security against dangerous viruses and other forms of malware. If you’re not good with computers, you require reliable Antivirus security software, which is what McAfee does and it is straightforward to use! It’s sporadic for a computer to become infected by a virus if you downloaded and installed McAfee Antivirus.

Regardless of the simple fact that McAfee Antivirus is the ideal security program when it comes to protecting your PC or Laptop from hackers, viruses, spyware, and malware, there are a couple of hindrances which can occur in McAfee Antivirus Software. These issues will not let most of the McAfee features in the software security suite work properly, which can cause security issues and risk of hacking if the problems or errors are not taken seriously. Here we are going to talk about those common McAfee error codes and how you can fix them.

McAfee Error Code 0 | McAfee Installation Error Code – How to Fix it?

McAfee error code 0 happens when you are unable to continue the installation process. There can be a couple of reasons why this Error Code 0 occurs while installing the McAfee Antivirus program. Below we’ve written some of the troubleshooting methods which you can follow and try to remove the McAfee error code 0.

While Installing a McAfee Antivirus, you might receive any of these two messages: –

  1. Unable to Continue Installation. We are having trouble installing your McAfee software because of this. Error 0
  2. Something went wrong with the installation
    we are having trouble installing your McAfee software. Contact McAfee Support and mention problem code 0. 

To fix these error code 0 kindly follow the solutions below. Try step by step and check whether the issue got resolved or not.

Solution 1- Run McAfee Pre-Installation Tool

Download the McAfee Pre-Installation tool to remove error code 0 and reinstall the product without any hassles.

  1. Make sure you’re PC/Laptop is connected to the internet.
  2. Open your Web Browser (Chrome, Firefox, Safari, and Opera).
  3. Now go this page Pre-Install Tool to download the tool.
  4. Once the download is completed. Double Click on exe file and follow the instructions.
  5. Click on OK on the warning message to allow the changes.
  6. After the Pre-Install tool complete the scan click on OK.
  7. Restart the computer and install the program again.

Solution 2- McAfee Virtual Technician

McAfee Virtual Technician (MVT) is a tool which helps repair common issues like error codes, installation problem, firewall blocking, etc. with McAfee products. You can install McAfee Virtual Technician on your PC (Windows OS only) and let the tool fix the error for you.

  1. Open the Web Browser (Chrome, Firefox, and Opera) on the computer.
  2. Get into this website McAfee Consumer Support.
  3. Scroll down the website slowly and you’ll find the McAfee Virtual Technician (MVT).
  4. Click on Download and Run.
  5. Now you need to open the program mvt.exe and run it by clicking twice.
  6. Click on Yes on the Windows User Account Control.
  7. Let MVT install, update, and scan your pc/laptop automatically. (This may take some time)
  8. If MVT found any issues then choose Autofix.
  9. Follow the instructions on MVT and let it fix the errors or any issues for you.
  10. Try the installation again.

If no issues found but still you’re getting that McAfee error code 0 while installing the Antivirus then follow the next solution.

Solution 3- Remove any other Antivirus program

You can install two Antivirus programs in a single computer, but both will clash with each other and remove each other software files in order to function properly. So, the first thing you need to do is to remove any other Antivirus you are running in your computer before installing McAfee Antivirus.

  1. Check the hidden icons on the taskbar to see if any other Antivirus program is running.
  2. Right Click on the program and Click on Exit or Quit.
  3. Now, navigate to Control Panel > Programs > Uninstall a Program.
  4. Select the Antivirus and Click on Uninstall/Change.
  5. Click on Yes and Remove the Program.
  6. Restart your PC/Laptop.
  7. Once your computer has restarted. Install the software again.

If you are not able to find the McAfee Antivirus Installation Software on your computer then follow solution 2.

Solution 4- Download and Install McAfee Antivirus Installation Software

In case you are unable to find the McAfee installation software on your computer, you can download and install it again by following the steps below. The process is divided into two parts Downloading and Installing.

Downloading: –

  1. Open or Login to the primary computer. The one registered with your McAfee account.
  2. Now click on this link OR go to McAfee login page.
  3. Click My Account at the top, and then Click on Sign In.
    • Enter your Email Address which you used while signing up for McAfee Account.
    • Enter the password. Click on Login.
  4. Next Hover over My Account and Click Subscriptions.
  5. Click on Add Device and Select the device type.
  6. Click on Download. Choose your McAfee product and Download again.

NOTE: If you are trying to download the McAfee Antivirus product on any other non-registered device or secondary device, then you first need to add or register that device on the McAfee account. Here’s how to do it.

  1. Send the installation link to the secondary device.
  2. Go to McAfee login page.
  3. Click My Account at the top, and then Click on Sign In.
    • Enter your Email Address which you used while signing up for McAfee Account.
    • Enter the password. Click on Login.
  4. Next Hover over My Account and Click Subscriptions.
  5. Click on Add Device and Select the device type (Windows or Mac).
  6. Click on Send Link.
    • Enter any other email account (different from the one you are logged in right now).
    • Click on send link.
  7. Open the secondary computer and Login to the email account where you send the link.
  8. Click on download link in the email.

Installing: –

  1. Run the exe file which you downloaded on your pc/laptop.
  2. Read and accept the license agreement.
  3. Note down or copy the serial number (activation key).
  4. Click Download.
  5. Run the Setup File and follow the instructions to install the McAfee Antivirus Software.

McAfee Error Code 12152 or 7305 – How to Fix it?

McAfee Antivirus software sometimes refuses to download or install with an error message 12152 or 7305 on your computer screen with a message “unable to continue installation – we’re having trouble completing your McAfee software installation” OR “something went wrong with the installation – we’re having trouble completing your McAfee software.” Both of these issues are same and can happen for many reasons like a poor internet connection, or McAfee servers are overloaded with requests. We are going to show you some of the fixes which you can try out to fix McAfee error code 12152 or 7305.

Solution 1- Check your Internet Connection

Slow internet connection, internet not working, and poor Wi-Fi connection to the laptop can be the reasons why McAfee Antivirus is not downloading in the first place. You need to check the internet connection and its speed for a smooth downloading and installing process. Here’s how you can do it.

Check Network Status: –

  1. Click on Windows Logo at the bottom left of the monitor.
  2. Click on Settings.
  3. Select Network and Internet.
  4. Check Network Status.
  5. If you are not connected then connect to a network with Wi-Fi or LAN.

Use PING to check the Internet Connection: –

  1. Type cmd on the Windows 10 Search Box.
  2. Right Click on Command Prompt and Click on Run as administrator.
  3. Inside the Command Prompt type or copy paste ping –t 8.8.8.8
  4. If you are getting the Request Time Out message continuously or in between the ping then contact your Internet Service Provider (ISP).

Connect to a different Wireless Network: –

  1. Click on Wi-Fi icon at the bottom right of your computer screen.
  2. Select any other Network (if you’ve any) and enter its password.
  3. Check connect automatically box.
  4. Click on Connect.
  5. Next try to download and install the McAfee Antivirus.

Even after trying all the above solutions you are getting the same message then please try the next solution.

Solution 2- Disable Firewall – Turn Windows 10 Firewall Off

Many Windows 10 users have a complaint that the Firewall is blocking files from downloading in the pc/laptop. In most of the cases, it prevents harmful files which can cause severe damage, and in some cases, it can block data which the Firewall cannot recognize. You can try these steps to disable Windows 10 firewall.

  1. Press Windows Key + q from your Keyboard.
  2. Inside the search box type control panel.
  3. Click on Control Panel App.
  4. Select System and Security.
  5. Click Windows Defender Firewall.
  6. Click Turn Windows Defender Firewall on or off.
  7. Select Turn off Windows Defender Firewall (not recommended) from both private and public network settings.
  8. Click on OK to save the settings.
  9. Try downloading or installing the McAfee Antivirus.

Are you still not able to fix the McAfee error code 12152 or 7305? Try the next solution to check if you can fix the error.

Solution 3- Run McAfee Consumer Product Removal Tool (MCPR Tool)

Before downloading the McAfee product, you need to clean partial installation files and temporary files which were created during the failed McAfee Antivirus installation. Download and run the McAfee Consumer Product Removal Tool (MCPR Tool) to remove all the junk files.

  1. Save all the documents and close everything on your computer.
  2. Download MCPR Tool.
  3. Click on the MCPR.exe file and Run it.
  4. Select the positive option on the security warning box Yes, Continue, or Run.
  5. Click on Next and Agree the End User License Agreement at the MCPR tool.
  6. Confirm the Security Validation by typing inside the characters shown in the box.
  7. Click Next.
  8. Restart the computer.
  9. Try downloading and installing the McAfee Antivirus Software.

McAfee Error -6123,0,0 – We’re sorry, but QuickBooks cannot open your company file

Are you trying to run your company’s file on QuickBooks and receiving the error message -6123,0,0? This issue is mostly faced by QuickBooks Pro/Premier 2017 or Enterprise 17 users and the reason behind is because when a user tries to run a QuickBooks file, which is according to McAfee is unassigned.DLL file, it catches the McAfee Antivirus scanner in a loop also scans the files again & again which lowers the computer performance. You can fix the error messages by following the methods below.

Solution 1- Update McAfee VirusScan Version

If you are using the McAfee VirusScan component in versions lower than 21.45.145 then you are probably vulnerable to the error -6123,0,0. Follow the step-by-step process shown below to fix the problem.

  1. Save and Close every open files and folder on the computer.
  2. Open McAfee Antivirus Program.
  3. Click on My Info tab on McAfee Antivirus.
  4. Click About, scroll down to the VirusScan section.
  5. Make sure the McAfee Version and build are equal to, or later than the following.

If the VirusScan is not up to date (equal) or if it is lower then follow these steps to upgrade it.

  1. Save and Close every open files and folder on the computer.
  2. Open McAfee Antivirus Program.
  3. Click on PC Security tab.
  4. Click Update Apps. Follow on-screen instructions and wait for the update to complete.
  5. Restart the computer and try to open the QuickBooks documents.

Solution 2- Update QuickBooks with Immediate Update Method

Using the Immediate Update Method you can download updates directly from Intuit servers to the computer. QuickBooks recommend it users to at least update the software once a month. Follow the steps to update QuickBooks.

  1. Save and Close every open files and folder on the computer.
  2. Open QuickBooks.
  3. Go to the Help menu.
  4. Click on Updates.
  5. Click on Update now.
  6. Select the Updates you want to download.
  7. Click Get Updates.
  8. Restart your computer and try to open the QuickBooks documents.

Solution 3- Install McAfee Virtual Technician

McAfee Virtual Technician (MVT) is a tool which helps repair common issues like error codes, installation problem, firewall blocking, etc. with McAfee products. You can install McAfee Virtual Technician on your PC (Windows OS only) and let the tool fix the error for you.

  1. Open the Web Browser (Chrome, Firefox, and Opera) on the computer.
  2. Get into this website McAfee Consumer Support.
  3. Scroll down the website slowly and you’ll find the McAfee Virtual Technician (MVT).
  4. Click on Download and Run.
  5. Now you need to open the program mvt.exe and run it by clicking twice.
  6. Click on Yes on the Windows User Account Control.
  7. Let MVT install, update, and scan your pc/laptop automatically. (This may take some time)
  8. If MVT found any issues then choose Autofix.
  9. Follow the instructions on MVT and let it fix the errors or any issues for you.
  10. Try the installation again.

Solution 4- Uninstall and Remove McAfee from your Computer

Download and run McAfee Consumer Product Removal Tool (MCPR Tool) to remove all the junk files.

  1. Save all the documents and close everything on your computer.
  2. Download MCPR Tool.
  3. Click on the MCPR.exe file and Run it.
  4. Select the positive option on the security warning box Yes, Continue, or Run.
  5. Click on Next and Agree the End User License Agreement at the MCPR tool.
  6. Confirm the Security Validation by typing inside the characters shown in the box.
  7. Click Next.
  8. Restart the computer.
  9. Try opening the QuickBooks file.

Conclusion

These are some of the common issues which are reported by the McAfee users. We’ve tried to provide as much help as we could to help you fix the most common McAfee errors. Even after trying all those steps you are still not able to resolve the problems then we’ll suggest you contact the official McAfee support.

We encourage our readers always to post any questions regarding the issues, and if you’ve tried a method which worked for you and it is not mentioned here then also you can post it on the comment section, we’ll surely appreciate that. Subscribe to our blog to get more updates and solutions related to technology.

Leave a Reply

Your email address will not be published.